Insurance Company accused of fraud

I cannot believe how an Insurance companies can give reasons such as 'not compatible with the system changes' for switching funds...!! Specially when this is one of the policy provisions. System limitation is clearly insurance companies problem, why customer should suffer.

The insurance company, Aviva Life Insurance Co India Pvt Ltd, has been accused by Dr Ram Kapoor of fraud as the company, he alleged, changed his policies, resulting in a major financial setback for him.
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