CSC's Mobile Apps, Web 2.0 Software Extensions to Improve Life Insurance Customer Experience

CSC today announced the availability of mobile insurance enhancements and Web 2.0 and service-oriented architecture (SOA) extensions to its Customer Service Accelerator (csA) software to escalate insurance agent and policyholder self-service and improve the customer experience. A comprehensive customer service automation tool, csA combines a policyholder's contact history and policy portfolio in a single view for life insurance and annuity providers and orchestrates customer service workflow processes across a provider's diverse systems, locations and lines of business.

Read on: CSC's Mobile Apps
Source: www.marketwatch.com