Tuesday, March 25, 2014

Genpact Named a "Leader" in Insurance BPO by NelsonHall in 2013 LA&P BPO and P&C BPO NEAT Assessments

Genpact Limited (NYSE: G), a global leader in transforming and running business processes and operations, today announced it was named a "leader" in industry analyst firm NelsonHall's two recently-released NEAT rankings for the insurance market: Life, Annuities and Pensions (LA&P) BPO and Property and Casualty (P&C) Insurance BPO.

NelsonHall's vendor Evaluation and Assessment Tool, or "NEAT" score, is based on a combination of analyst assessments of a vendor's "ability to deliver immediate client benefits" and feedback from clients on levels of partnership and "ability to meet future client requirements." NelsonHall cites that continued regulatory changes has caused an inflection in the LA&P market forcing insurers to reduce core administration costs and make improvements to overall operational processes, which is driving the related BPO market. In addition, P&C insurers face additional challenges for reducing time to market and risk associated with new product introduction, improving combined ratio (CR) and establishing a presence in emerging markets. These factors also spur the need for BPO services. 


Read more: Genpact Named a "Leader" in Insurance BPO by NelsonHall in 2013 LA&P BPO and P&C BPO NEAT Assessments
Source: The Wall Street Journal

1 comment:

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